Shipping (Postage & Packaging)
We will process and dispatch all orders within 2 – 4 working days, If for some reason there is likely to be a delay of more than 4 working days to dispatch the order we will contact you by email inshaâ€™Allah.
Postage will be charged by the weight of the order.
United Kingdom (First class post or equivalent) â€“ within 7 working days
European Union (Airmail) â€“ within 14 working days
Rest of the World â€“ Airmail – within 3 weeks
If you believe that you have been misled into buying any of our items, or the items are damaged, simply advise us by emailÂ and return the items to the address provided by us.
We will refund you the full amount, if you so wish.
Return delivery costs may be deducted from your refund depending on the reason for return.
1Â Â Â Â Â Â Â Â The items must be in the original condition and packaging with any security seals intact
2Â Â Â Â Â Â Â Repackage the products securely and send to the address provided
3Â Â Â Â Â Â Â Include the reason for the return, the invoice number and your email address or telephone number. Tell us if you would like a refund or a replacement
4Â Â Â Â Â Â Â If we donâ€™t receive the item we canâ€™t refund you or replace it, so we recommend you obtain a certificate of posting
Claims for damaged/ short delivery must be made in writing within 3 days of receipt of goods. Goods supplied by the company which are proved to be defective through faulty material or workmanship, will be replaced or at our discretion their value will be refunded, provided that we are notified in writing within 28 days from the date of delivery and the goods alleged to be defective are returned to us.
There is a choice of two convenient payment methods
PayPal (including Credit and Debit Cards)
PayPal can be very convenient for people who like to shop online as they no longer need to type credit or debit card numbers into each checkout every time they want to buy something. It is also free to use for purchasers.Â Please note that this service is not available for all countries, if your country is not listed you may select one of the other methods below:
If you are unable to make payment using one of the above, please contact us for details of our bank account and then make a bank transfer of the sum required.